Sarah O’Brien

Note: Permission was given to share openly.

• Study: Community Behaviors*

Wanted to see if members picked up the cues.

Actions: Model and Guide

Objective: show members how to engage.

Goal(s):

1. 𝗦𝗵𝗼𝘄 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗣𝗼𝘀𝘁𝗶𝗻𝗴: Create meaningful/relevant posts.

2. 𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻: Tag members appropriately.

3. 𝗖𝗿𝗲𝗮𝘁𝗲 𝗮 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝘃𝗲 𝗦𝗽𝗮𝗰𝗲: Encourage shared values/ideas.

4. 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Members who model these behaviors.

Strategy

1. 𝗠𝗼𝗱𝗲𝗹 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝗿: Regularly post engaging content and tag relevant members.

2. 𝗠𝗼𝗻𝗶𝘁𝗼𝗿 & 𝗔𝗱𝗷𝘂𝘀𝘁: Observe member interactions and adjust approaches as needed.

3. 𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗣𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗶𝗼𝗻: Provide feedback and support to active members.

Implementation

• 𝗦𝘁𝗲𝗽 𝟭: 𝗣𝗼𝘀𝘁 𝗖𝗼𝗻𝘁𝗲𝗻𝘁: Regularly share well-structured, relevant posts.